Frequently asked questions
1.1 Where are the products produced?
All our products are produced at our company in the Netherlands and are made of high-quality vinyl.
VloerKledenopVinyl is the producer at home and abroad of vinyl products. Throughout Europe, we not only sell to consumers, but are also the supplier of other shops and webshops selling the same kind of products.
Via our web shop, you therefore buy products at the lowest price and of the highest Dutch quality. Which is great if you walk on them or your children play on them every day!
1.2 What should I do if I place the wrong order?
Mail to [email protected] and together we will find a suitable solution!
1.3 What is the best way to contact me?
Leave a message in the chat at the bottom right of the page or email [email protected] or load your message in the chat.
1.4 How thick are the rugs?
The rugs on FloorKledenopVinyl are 2.2 mm. This is thicker than average and therefore of higher quality.
1.5 Are the rugs easy to clean?
Yes, they are! The rugs are of such high quality that they can be cleaned in three ways. With simple soapy water, the automatic mop and even the floor polisher, you can clean the rugs without damaging them.
1.6 Can I order different sizes per design online?
Yes. Just mention the name of the design in the comments field when checking out the product. You can easily enter the desired size by using the calculation module. Based on this, the exact price you pay will appear.
1.7 Can I print my own photo on the product?
Yes, you can. Ask the question including the photo in the chat or send an e-mail to [email protected].
1.8 What should I do after I have received the tide cloth?
It is important that you lay the rug on the floor for about 15 minutes without weight on it. It is best to do this at room temperature. This is good for the material so it will keep longer.
1.9 Is the material suitable for floor heating?
Yes, it is. In fact, the rug absorbs heat well, making it very pleasant to walk or play on.
1.10 Can the rugs be used outdoors?
Yes, they can. Our products are of such high quality that they are suitable for both indoor and outdoor use.
1.11 Can the products be exchanged?
Yes. You can return the products within 14 days. Only in the case of custom-made products is this not possible. We do not accept these.
1.12 Are the rugs made of fabric?
No. The rugs are made of high-quality vinyl material. This is produced by ourselves and sold to consumers and retailers.